Privacy Policy | HP CUTZ

1. Who we are

HP CUTZ, 259 Stoney Lane, Birmingham B12 8AR, is the data controller for the personal information described in this policy. You can reach us by phone at 07862 027871 with any questions.

2. What we collect

When you submit a booking request through this website, we collect:

Full name
Phone number
The service, date and time you've requested
Any optional note you add (e.g. "first time in")

We do not collect email addresses, and we do not require you to create an account to book.

3. How we use it

The moment you submit a booking, your details are sent as a message directly to the shop so we can confirm your slot by phone. That's the only purpose this information is used for.

4. How it's stored

We do not keep a database of bookings. Your details are delivered as a message to the shop at the time of booking, and that message is the only record kept, held on the shop's own phone, not in any separate system we control beyond that.

5. Third-party services

To deliver your booking details to the shop, this website uses a third-party messaging relay service. Your name, phone number, and booking details pass through that service at the moment of submission, but are not retained by us afterwards. This site also embeds a Google Map on the contact section, which may set its own cookies in line with Google's privacy policy.

6. Your rights

Since we don't hold a searchable database of your information, there's no separate record for us to look up beyond the message sent at the time of your booking. If you have any concerns about a booking you've submitted, please call us and we'll help directly.

7. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.