Terms & Conditions

Last updated: 10 August 2026

1. Bookings

Bookings made through this website are for a specific service, date and time slot at HP CUTZ, 259 Stoney Lane, Birmingham B12 8AR. No account is required to book. Your booking request is sent directly to the shop, who will confirm your slot by phone.

2. Payment

All payment is taken in person at the shop after your service, by cash or card. We do not take online payments or deposits through this website.

3. Cancellations & changes

To cancel or reschedule a booking, please call us at 07862 027871 as soon as possible. Repeated no-shows may affect your ability to book online in future.

4. Availability

Time slots shown reflect our current opening hours and existing bookings. We reserve the right to make specific dates or times unavailable, including for holidays or staff breaks.

5. Website use

This website is provided for the purpose of viewing our services and making bookings. You agree to provide accurate information when booking with us.

6. Contact

Questions about these terms can be directed to us by phone at 07862 027871.